Developing leadership Essay Example | Topics and Well Written Essays - 1500 words - 1

Developing leadership - Essay Example e had to switch from functional work teams to cross-functional, market-based virtual teams in order to better integrate functions that are important for customer responsiveness. ICT advances have offered new opportunities to build and lead virtual teams in the travel industry. These teams consist of workers who are located far from one another, possess unique skills, and must cooperate and collaborate to complete important tasks in the organisation. In the establishment, maintenance and support of virtual teams in this industry, leaders face various challenges including building cohesion, trust and team identity, and ensuring employees are not isolated (Sobel & Reilly, 2010: p39). They also face challenges in the selection of team members with the right interpersonal and technical abilities and skills needed work in the virtual environment, as well as in the evaluation of their performance. Virtual organisations pose unique challenges for leaders in the travel industry, including cultural issues, setup and maintenance costs, lack of trust between team members, and isolation of team members. These challenges could result in productivity problems and communication issues. Virtual organisation leadership demands a new approach, requiring the evaluation of disadvantages and advantages of non-traditional operations, as well as leadership competencies needed to manage at a virtual level (Camarinha-Matos et al., 2012: p40). In travel organisations facing growth and resource restrictions, which involve organisational evolution to a virtual environment of a cross-functional nature, being an agent for change, and interpersonal skills are crucial leadership skills. Failure to lead the organisation through the virtual working challenges and to adopt a new structure of the organisation poses significant risk to the organisation. The complexities facing leadership in the virtual org anisation are supported by research, which suggests various challenges contributing as social